Phone-based AI agents in Australia: what's actually working
Most Australian operators have now spoken to a voice agent. The question isn't whether the tech works — it's where it pays.
We build custom AI and AI agents for Australian businesses, automating the tedious work nobody wants to do.
Built for a large Australian logistics operator managing 500 shipments a day, now anyone in their team can ask an Agent in plain language to find the status of shipments (pulled directly from the warehouse management system).
If you are excited about AI and know there are more ways to use it, then an inital brainstorming session might be right, if you are further along then get in touch and we can find whats right for you.
We spend some time with your team to find the high value areas for AI, where time and energy is being wasted. Then we apply our experience on what problems can AI solve right now.
A focused sprint on a specific commercial question. What does AI mean for your industry, what do you need to do to stay ahead.
If you have built an AI agent that is unreliable or is not behaving correcectly then we can help. We have significant experience in agent alignment and testing.
We work in with your team to scope and build a working AI agent. If you've thought: "I wish AI chatGPT could do this part of my job" then we can help

I have significant experience building fully opperational software systems for major logistics technology companies.
leveraging this security first and software architecting skillset I have experience building AI systems, Agentic Systems, Vector Databases that add value across warehouse routing, inventory forecasting, and document-extraction systems.

I have had experience delivering strategy and AI consulting for some of Australia's largest online retailers and startups.
I combine my mechatronics engineering background with sharp commercial acumen gained while working at Monitor Deloitte to advise on how busiensses can implement AI to automate low value work and reduce cost.
Most Australian operators have now spoken to a voice agent. The question isn't whether the tech works — it's where it pays.
Anthropic's agent for non-developers is here. The demos are fine — they're not the point. Here's where it pays inside an operating business, and where it still goes wrong.
The multiple arbitrage story still works. What's changed is where the operational value sits — and that changes which roll-ups are worth doing.
The agent doesn't disappear — the work around them does. Where AI is already paying in Australian real estate, what's overhyped, and what we'd push back on.